SALON POLICIES

We strive to exceed your expectations. These guidelines will help enhance your salon experience with us.

RESERVATION & CANCELLATION

FOR LASH EXTENSION APPOINTMENTS ONLY: A credit card is required to hold your reservation. Should you need to cancel or reschedule your appointment, please notify us 24 hours prior to your reservation. A late cancellation will be charged 50% of the service cost, and a no cancellation (no-show) will be charged 100% of the service cost. This policy is also applicable to prepaid promotions for ALL services offered at Pretty In The City.

PAYMENT

We accept cash, Visa, Mastercard and Interac. Prices do not include tax or gratuity. All prices and services are subject to change without notice.

PETS

For hygiene reasons, no pets are allowed at the salon. Clients will be refused service if a pet is present upon arrival. We apologize for the inconvenience.